Game classification
| Game category | G2 — a game in which players interact only with the publisher's game servers |
|---|---|
| Age rating | 00+ — suitable for all ages |
| Service provision certificate | Being updated |
| Date of issue · issuing authority | Being updated · Being updated |
| Game release decision | Being updated |
Account registration and verification
| Details every player must provide | Full name · date of birth · Vietnamese mobile phone number |
|---|---|
| Verification | A one-time code sent to the registered number; the account is activated only after successful verification |
| Players under 16 | A parent or legal guardian registers using their own details and is responsible for supervising playtime and content |
| Retention of player information | For as long as the service is used and for 6 months after it is discontinued, as required by law |
Why the game is rated 00+
- No imagery or audio inciting violence; no weapons, blood or injury;
- No sexual content, horror or coarse language;
- No gambling or simulated gambling of any kind;
- No chat channel and no player-generated content;
- No purchases with real money and no advertising.
Playtime management for players under 18
All playtime counting is performed by the publisher's servers; the application on the player's device does not compute it and cannot interfere with it. The rules apply to accounts of players under 18 (by registered date of birth) playing in Vietnam:
| Measure | Limit | How it is enforced |
|---|---|---|
| Continuous playtime per session | 60 minutes maximum | Counted by the server from sign-in; on reaching the limit the account cannot continue playing |
| Total playtime per day | 180 minutes maximum | The counter resets at 00:00 Vietnam time each day |
| Health notice while playing | Every 30 minutes | Displayed inside the game |
| Guardian details | Required for players under 16 | The guardian registers the child's account and may contact the hotline to ask for help managing it |
Health notice: Playing more than 180 minutes a day is harmful to your health. Take a break and move around after every 30 minutes of continuous play.
Player conduct rules
- Give complete and accurate details when registering (name, date of birth, phone number); misstating your age to evade playtime limits is an administrative offence;
- Do not use software that interferes with, modifies or automates play;
- Do not sell, rent or transfer accounts;
- Do not exploit technical faults for gain; report faults to the publisher;
- Take responsibility for the security of your own sign-in credentials.
Enforcement
The publisher may warn, temporarily suspend or permanently close an account in breach, depending on severity. Every enforcement decision is communicated to the player with its reasons.
Players may appeal through the support hotline. The publisher receives and answers appeals within 15 working days of the request.
Commitments on virtual items
- The only virtual currency is coins, earned solely through play;
- Coins and virtual items are never sold for real money in any form;
- Energy regenerates free of charge; it is never sold for real money and there is no advertising to refill it;
- Virtual items (outfits, energy refills) never alter the rules of play or confer an advantage inside a maze;
- Coins and virtual items cannot be converted into money, vouchers or goods;
- There is no buying, selling or trading of items between players;
- There are no loot boxes, spin wheels or mechanics of a gambling nature.
Maintenance and shutdown notices
- Scheduled maintenance is announced at least 24 hours in advance on the News page of this website;
- Emergency maintenance caused by a technical incident is announced as soon as possible;
- Should the service be discontinued, the publisher will give at least 90 days' notice on the News page and in the game, and will report to the competent state authority as required.
Playing more than 180 minutes a day is harmful to your health.